Payment methods

ONLINE WITH A CARD

Pay with a card that was enabled for online payments. Transfers are encrypted and secure. The payment amount is usually credited at once. Your card information is not provided to us, rather to the payment intermediary’s secure website. Our company receives only confirmations of successful transaction. We accept payment cards VISA, VISA Electron, Mastercard, Maestro, Diners Club.

APPLE PAY, GOOGLE PAY, QR PAYMENT 
If you choose to pay online with your card, you can use the Apple Pay, Google Pay, or QR code payment options.
ONLINE BANK TRANSFER

Online bank transfer is a payment via internet banking with instant confirmation of payment. Payment through the online payment gatway is processed almost immediately.

In the Czech Republic, you can use payment by expedited bank transfer at Česká spořitelna, ČSOB, Komerční banka, Raiffeisen Bank, UniCredit Bank, Poštovní spořitelna, mBank and Fio banka. In Slovakia - Slovenská sporitelna, Tatra banka, VUB Banka. In Poland with approximately 20 banks, etc.

How it works:

  • Chooses your bank from the list that will display
  • After selecting a bank, you have the option to pay via QR code, or you will be redirected to online banking
  • After cliking on "Pay in internet banking" you will be redirected to the online banking of the selceted bank
  • After logging in to internet banking, a pre-filled payment order will appear. In this order, yout are unable to change the amount, variable symbol, or receiver bank
  • After payment, you will be redirected back to the e-shop.
STANDARD BANK TRANSFER

You can also transfer the purchase amount to our bank account. The transfer usually takes 1–3 business days. Enter the number of your order (sent to you by email) as the variable symbol.

Classic bank transfer is a payment method in which payment is made from your internet banking. Unlike online bank transfers, you will not see any pre-filled information; you must complete it manually.

After completing the order, the products are reserved and we will wait for the payment to be made. Please enter the variable symbol, which is the order number that you will receive after placing the order by email.

Banks accounts for standard bank transfers:

Bank account for payments in CZK:  
Holder: AND LILAC s.r.o.
IBAN: CZ1327000000001360213004
Account number: 1360213004/2700
SWIFT: BACXCZPP
Bank: UniCredit Bank Czech Republic a.s., Prague

Bank account for payments in USD:
Holder: AND LILAC s.r.o.
IBAN: CZ6627000000001360213020
SWIFT: BACXCZPP
Bank: UniCredit Bank Czech Republic a.s., Prague

Bank account for payments in EUR:
Holder: AND LILAC s.r.o.
IBAN: CZ8827000000001360213012
SWIFT: BACXCZPP
Bank: UniCredit Bank Czech Republic a.s., Prague

As a variable symbol, enter the order number that you will receive after placing the order by email.

CASH ON DELIVERY

Pay the delivery person for the goods upon delivery to the address of your choosing. Card payments are enabled at all shipping, unless expresly provided othewise. Cash on delivery is not possible when delivery outside the Czech Republic or when ordering golden flowers or golden bouquets. The fee for cash on delivery within the Czech Republic is CZK 30.

Payment gateway provider ComGate Payments, a.s.

Contact details for claims or questions relating to card payments:
ComGate Payments, a.s. 
Gočárova třída 1754/48b, Hradec Králové
Email: platby-podpora@comgate.cz
Tel: +420 228 224 267
www.comgate.cz