Name of e-shop: 

E-shop administrator and operator with responsibility for e-shop content: 
AND LILAC s.r.o. 
with registered office at Saky 3, 273 08 Trebichovice, the Czech Republic
incorporated in the Commercial Registry maintained by the Municipal Court in Prague, C 334535
IC (company registration number): 09326294
DIC (tax registration number): CZ09326294

Registration with the Assay Office of the Czech Republic:
AND LILAC s.r.o. and website are registered for activities with precious metals with the Assay Office of the Czech Republic under the Czech laws

Address of showroom:
Saky 3, 273 08 Trebichovice, the Czech Republic

Representatives of administrator and operator of e-shop:
Radek Blaha and Milada Blahova, directors of the company 

Tel: +420-775-555-531 

Platform ODR:
The European Commission introduced an online platform for alternative conflict resolution which provides, among other things, an out-of-court means of settling disputes regarding or arising from online sales and service contracts. If you are a European customer, you can use this platform to resolve a conflict arisen from an online contract. The platform is available here

Delivery to Belgium:
For purchases with delivery to addresses in Belgium you can also use the dispute resolution service provided through the Consumer Ombudsman Service (North Gate II, Boulevard du Roi Albert II 8 Bus 1 1000 Brussels, tel : 02 702 52 00,, 

Delivery to France:
For purchases with delivery to addresses in France you can also use the services of the Association of European Mediators, either via the Internet ( by completing the form accompanied by the documents supporting your request or by post (AME Conso, 11 place Dauphine - 75001 PARIS).