Worldwide delivery

We deliver basically to all countries of Europe and other selected countries of the world. From the moment we receive your order:

1. We check the ordered flowers in detail (we always use soft gloves when handling with flowers)
2. Precisely wrap the flowers in gift and transport packaging and check the whole package again and seal it securely 
3. We will order the delivery service you requested
4. The shipment is fully insured by us for the purpose of transport
5. We monitor the delivery of the parcel until it is delivered to you. 

Duties & taxes

EU customers

Regarding EU VAT, we are registered in the One Stop Shop (OSS) regime, we charge all EU customers VAT of their respective country and pay VAT through OSS regime, so you do not pay any VAT in your country. EU customers also do not pay any customs duties.

Non-EU customers

Some non-EU countries levy customs duties or other taxes on imports of jewellery. We are not responsible for these payments and they are the buyer's responsibility. DHL will deliver the products to you and take care of all customs formalities, if required. We have compiled this basic overview of customs duties for you. Choose your country. **

European Union

If you buy our silver or gold products from an EU country, you do not pay any customs duties. From a VAT perspective, we charge all customers from the EU the VAT of their respective country and pay VAT through the One Stop Shop (OSS) regime. And you don't pay any VAT in your country.

Switzerland

If you buy our silver or gold products from Switzerland, duty is 0% and VAT is 7.7%. From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).

Great Britain

If you buy our silver or gold products from UK, your duty is 2,5% and VAT 20%. However, you will not pay any duty on the price of a shipment below GBP 135.

Australia

If you buy our silver or gold products from Australia your duty is 5,0% and GST 10%. However, you will not pay any duty on the price of a shipment below AUD 1000.  From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).

Japan
If you buy our silver or gold products from Japan your customs duty is 5,2 -5,4 % and GST 10%.  The customs duty is applicable for products of total value of more than JPY 10000. From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).
New Zeeland
If you buy our silver or gold products from Australia your duty is 0%-5,0% and GST 15%. However, you will not pay any duty on the price of a shipment below NZ$ 1 000.  From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).
Singapore
If you buy our silver or gold products from Singapore your customs duty is 0% and GST 7%.  This import fee is applicable only for products of total value of more than SG$ 400. From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).
United States of America

If you buy our silver or gold products from United States of America, duty is 5%. However, you will not pay any duty on the price of a shipment below USD 800. From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).

United Arab Emirates
If you buy our silver or gold products from UAE, your customs duty is 5 %. The customs duty is applicable for products of total value of more than AED 300. From a VAT point of view, we do not charge you any VAT on top of the sales price (0% VAT).
If you need any assistance, please contact customer service tel: +420-775-555-531, email: info@giyou.cz.   

(**) All data and information provided in this overview are for informational purposes only and are not of an official or legal nature. To ensure that the information is correct and up-to-date, please contact the appropriate authorities. We may update or supplement the overview from time to time.